Write your text here...# SMS Disclaimers

## Text Message Service Terms

By opting into Textvey's SMS notification service, you agree to receive automated text messages related to your account and submissions.

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## Carrier Information

Supported Carriers:

- AT&T

- Verizon Wireless

- T-Mobile

- Sprint

- U.S. Cellular

- Boost Mobile

- Cricket Wireless

- Metro PCS

- Virgin Mobile

- All other major U.S. carriers

International Carriers: SMS service is currently available only for U.S. phone numbers. International support coming soon.

Carrier Charges: Standard message and data rates may apply. Contact your carrier for details about your messaging plan.

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## Message Types

You may receive the following types of messages from Textvey:

1. Assignment Status Updates - Notifications when your submission is received, processed, or ready for review

2. Feedback Alerts - Notifications when grading feedback is available

3. Account Security - Two-factor authentication codes, password reset links

4. Service Announcements - Important updates about Textvey services

5. Reminders - Deadline or appointment reminders (if enabled)

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## Frequency

Message frequency varies based on your activity. You may receive:

- Up to 5 messages per week during active use

- Fewer messages during periods of inactivity

- Urgent security messages as needed

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## Opt-Out Instructions

To Unsubscribe:

- Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any Textvey text message

- You will receive a confirmation message

- You can also manage SMS preferences in your account settings at textvey.com/settings

To Resubscribe:

- Reply START or YES to any previous Textvey message

- Or enable SMS in your account settings

For Help:

- Reply HELP to any Textvey message for assistance

- Email: support@textvey.com

- Phone: 1-855-638-6382

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## Privacy & Data Protection

- Your phone number is stored securely and encrypted

- We never sell or share your number with third parties for marketing

- Your number is used only for Textvey service notifications

- You can delete your phone number at any time in account settings

For full privacy details: textvey.com/privacy-policy

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## Delivery & Reliability

Textvey is not responsible for:

- Delayed or undelivered messages due to carrier issues

- Messages sent to incorrect numbers due to user error

- Service interruptions caused by carrier maintenance or outages

- Charges from your carrier for message delivery

Best Practices:

- Keep your phone number current in your account settings

- Ensure you have adequate cell service

- Check with your carrier if messages are not arriving

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## Terms of Service

By using SMS services, you agree to:

- Textvey Terms of Service: textvey.com/terms

- Textvey Privacy Policy: textvey.com/privacy-policy

- This SMS Disclaimers page

Textvey may modify or discontinue SMS services at any time with 30 days notice via email.

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## Age Requirements

- You must be 13 years or older to opt into SMS services

- Users under 18 must have parent/guardian consent

- Parents can manage student SMS preferences in the parent portal

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## Contact & Support

Questions about SMS services?

- Email: sms-support@textvey.com

- Phone: 1-855-638-6382

- Live Chat: textvey.com/support

Technical Issues?

- Check our SMS FAQ: textvey.com/sms-faq

- Contact your mobile carrier

- Email our support team with your carrier name and phone number

Last Updated: January 2, 2026

Effective Date: January 2, 2026